Celebrating a Year of Serving Auto Customers at Downeast Glass

Rick and Emily Bailey and their sons Parker (right) and Fynn – and Moose – are pleased to assist the customers of Downeast Glass in meeting all of their glass needs.

By Lura Jackson

For the past year, Rick and Emily Bailey – owners and operators of Downeast Glass – have been servicing auto customers from their Baring-based business. The addition of auto customers to the business rounds out its selection of glass-related services and makes it a comprehensive source for glass-based needs in the area.

Downeast Glass has been in business since 1996. Previously, it was under the ownership of Brian Cundiff – but that changed in 2015 when he sold parts of the business to his employee, Rick Bailey.

The Baileys are both from the Calais area, though they ventured to southern Maine for six years, Emily shares. When their first son prepared to enter kindergarten, they realized they wanted a different environment for their children. “We’re so used to small towns, used to knowing everybody,” she said. They made the decision to move back in 2013.

Rick transitioned from working at Moody’s Collision Center in South Portland as an auto-focused mechanic to working at Downeast Glass. “I’ve always been mechanically inclined,” Rick said of his background working with his hands, a familiarity that made it easy to move into the variety of services offered by the company. In 2015, Cundiff approached Rick with an offer to take over the majority of Downeast Glass’s services – with the exception of the vehicle glass component.

Cundiff, meanwhile, opened another auto glass company in Florida and continued to service auto glass customers in Maine. In December of 2017, Cundiff opted to stop the auto glass service in Maine, opening the door for the Baileys to start their own service. Now, Downeast Glass offers the installation of overhead doors, home, business and auto windows, glazing, and blown-in insulation, all through the Baileys. They also offer aluminum storefronts.

The Baileys employ a full-time technician as well as part-time office help during the busier times of the year. Their office is also complemented by “Moose,” a two-year-old golden retriever that has been a fixture there since he was a very young pup. Moose isn’t the first golden retriever to call Downeast Glass his home as Cundiff also coincidentally had one. Moose is beloved by the customers of the store and receives frequent personal visits.

 

For the Baileys, owning and operating Downeast Glass is a dream come true. “One reason I really wanted to move back to Calais was to do something like this,” Rick said. “I always wanted my own collision or paint shop. I never thought I’d own my own glass business, but it’s going well.”